Already a #1 regional bestseller, Zapp! turns today’s most powerful business tool–the concept of empowerment–from academic theory into inspiring, invigorating energy that will enhance the success of any business. Byham demonstrated that when people feel that they are personally contributing to an organization’s success, when their efforts are recognized and rewarded, then the organization becomes stronger and quality and sales improve.
Already a #1 regional bestseller, Zapp! turns today’s most powerful business tool–the concept of empowerment–from academic theory into inspiring, invigorating energy that will enhance the success of any business. Byham demonstrated that when people feel that they are personally contributing to an organization’s success, when their efforts are recognized and rewarded, then the organization becomes stronger and quality and sales improve.
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